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(共37張PPT)
Unit 2 Digital life
滬教版（五四）2024 英語 八年級 第一學期
A Viewing and listening & B Speaking
Objectives 教學目標： 通過本節課的學習，學生
1. 能夠掌握與數碼產品有關的詞匯，復合詞的構詞法，能夠恰當的用英語表述這些產品的名稱；能夠通過各類形容詞，顏色和特點的描述來突顯出某些電子產品的優勢。（學習理解）
2. 能夠在聽力語篇和視頻素材中準確獲取信息，記錄下不同數碼產品的優勢特點及顏色等關鍵內容。在日常交流中掌握投訴抱怨產品問題的關鍵句型和表達方式；能夠運用目標詞匯與句型進行口頭語言輸出和模擬對話交流。（應用實踐）
3. 能夠表達數碼產品的各類問題，并根據實際情況給出簡單的建議和解決方法。意識到新科技的產品有很多優點，同時也會出現質量等問題。（遷移創新）
How does digital technology influence our life
providing access to vast information
offering entertainment on demand
facilitating remote work
making communication faster and easier
enabling online shopping
By _______________________ .
/ d d tl/ /tek n l d i/ 數字技術
improving education through e-learning
connecting people globally
Match the digital technologies or products with the pictures ①-⑥. Then answer the questions.
Getting started
Which of them have you seen or used before
How do you like them
A. self-driving car B. speech recognition
C. robot waiter D. face recognition
E. 3D printer F. wearable device
3
2
1
6
4
5
A. Digital products
AI--- Artificial Intelligence
AI customer service
Name these products
a laptop / l pt p/
a desktop / deskt p/
a bluetooth speaker
/'blu tu θ/
a keyboard / ki b d/
smartphone
/ smɑ tf nz/
AI customer service
Name these products
a mouse /ma s/
Wireless Mouse Receiver
smart watches
earphones / f nz/
headset / hedset/
AI customer service
Which of these products might be a good choice
If you ask me, I think each of them can be a nice choice. As long as you can use it/ them wisely and properly to make your life easier, healthier and more fun.
Describe these products
fast/ powerful/ convenient/ user-friendly
easy to carry around /easy to type on/ comfortable to wear
large screen/ nice design/ clear sound
video chat/ listen to music/ be easily paired with other devices/ enjoy some private time
This laptop is user-friendly and convenient to use. It has a large screen and a nice design, making it easy to carry around. The keyboard is comfortable to type on. It’s also fast and powerful, so I can enjoy some private time without waiting. Overall, it’s a great laptop for everyday use!
Describe these products
This trendy headset is user-friendly and easy to carry around. It has a nice design and is comfortable to wear for long periods. The sound is super clear, perfect for listening to music or video chatting. It connects quickly with other devices, making it convenient to use anytime, anywhere. You can enjoy some private time with your favorite songs or shows!
Describe these products
This smart watch blends premium design with advanced features. Its sleek, lightweight build ensures comfort, while the crisp display and seamless connectivity make it easy to use. With blazing-fast performance for apps and calls, it offers effortless convenience for music, hands-free video chats, and private moments. Engineered for both style and innovation, it’s a must-have for tech enthusiasts.
Find the compounding
noun
noun
+
e.g. laptop
adjective
noun
+
e.g. smartphone
e.g. desktop; keyboard; headset; earphones ...
e.g. bluethooth
What are compounds
In English, compound words are formed by combining two or more existing words to create a new word with a distinct meaning.
Here’s how compound words are typically formed:
What are compounds
1. Combining Two Independent Words
Two separate words are joined together to create a new meaning.
For example:
- Laptop: "Lap" (the part of the body) + "top" (surface) = a portable computer that can be used on a lap.
- Notebook: "Note" (a written record) + "Book" (a collection of pages) = a small book for writing notes.
What are compounds
2. Hyphenated Compounds
Some compound words are initially written with a hyphen to clarify their meaning or structure. Over time, the hyphen may be dropped as the word becomes more common.
For example:
- Email (originally "e-mail"): "E" (electronic) + "mail" (correspondence).
- Sunlight: "Sun" (the star) + "Light" (illumination).
What are compounds
3. Open Compounds
Some compound words are written as a single word without a hyphen or space.
For example:
- Houseboat: "House" (a dwelling) + "Boat" (a vessel) = a boat designed as a home.
- Railway: "Rail" (tracks) + "Way" (path) = a system of tracks for trains.
Why are compound words used
1. Convenience: They allow for the creation of new words without adding to the language’s complexity.
2. Clarity: They often describe concepts more precisely than existing words.
3. Creativity: They enable the language to evolve and adapt to new ideas and technologies.
Sing the rap: compounds
I pick up my 'smartphone next to my 'laptop, Then call my friend Mike, the King of Pop.
I put on my 'earphones, look at the screen, And suddenly digital Mike can be seen.
We reach for our 'headsets, open an app,
Tap on the 'keyboard, then start to rap. Recording is easy, don’t be surprised,
The sounds and the beats are digitalised!
Watch the video
Watch the video and complete the notes
Touch screen Laptop Advantages have a 1_________________ chip
2______________ and lightning fast
easy to separate the keyboard and screen
Colours classic black and popular ice 3__________________
Watch the video and complete the notes
New Smart Phone Advantages keeping you information 4_________________ on the phone
have 5______________ cameras on the back
Colours 6________________ , brown, purple and red
Watch the video and complete the notes
New Smart Watch T Advantages using the latest AI (artificial intelligence) technology
understanding what you say 7 ______________ and following your orders
keeping an eye on your health and calling the emergency services 8_______________
Colours red, 9 _____________ and brown
B. Complaints about
digital products
/k m ple nts/ n. 抱怨、投訴
v. complain
Listen and read: What is Wang Yiming complaining about
CS: Welcome to Science Power Customer Service. For product information, press “1”. For stores, press“2”. For complaints, press“3”...
Yiming: (pressing 3) Hello, this is Wang. I would like to make a complaint about the laptop I bought last week. It keeps shutting down on its own.
CS: Sorry for the inconvenience. Can I have your order number please
Yiming: It’s 68399.
/ nk n vi ni ns/ 不便、麻煩
/ d / 訂單號
Listen and read: What is Wang Yiming complaining about
CS: Thank you. Have you tried turning it off and on again
Yiming: Yes. I’ve repeated that a couple of times but it didn’t help! What else can I do
CS: I’m afraid I cannot answer is question.
Yiming: Wait... Are you a robot
CS: Yes, I am. I’ll ask our technical support team to call you back right away. Would that be okay
Yiming: Sure, thanks.
CS: You’re welcome. Have a nice day!
several times
/ tekn kl/ /s p t/ /ti m/ 技術支持團隊
immediately
Making complaints in a polite way
1. I’m sorry to bother you, but I’ve noticed a small issue with the bill. Could we check it again
很抱歉打擾您，但我注意到賬單上有個小問題。我們可以再核對一下嗎？
2. I understand that mistakes happen, but I’m not sure if this is correct. Could you clarify
我知道錯誤難免，但不確定這是否正確。您可以解釋一下嗎？
Making complaints in a polite way
3. I’ve enjoyed using your service, but I’ve encountered a problem. How can we resolve it
我一直很享受你們的服務，但遇到了一個問題。我們怎么解決它呢？
4. I appreciate your help, but I’m concerned about the quality of the product. Is there a way to address this
感謝您的幫助，但我對產品質量有些擔憂。有什么辦法解決這個問題嗎？
Making complaints in a polite way
5. I’m hesitant to mention this, but I think there might be a misunderstanding. Could we discuss it
我不太想提這件事，但我覺得可能有些誤會。我們可以討論一下嗎？
6. I’m usually very satisfied, but this time it didn’t meet my expectations. How can we improve it
我通常很滿意，但這次沒達到我的期望。我們怎么改進呢？
Making complaints in a polite way
7. I don’t want to make a fuss, but I feel something isn’t quite right. Could we look into it **
我不想小題大做，但總覺得有些不對勁。我們可以查查看嗎？
8. I’ve always trusted your work, but this time it seems like an oversight. How can we fix it
我一直很信任你們的工作，但這次好像有點疏忽。我們怎么彌補呢？
Making complaints in a polite way
9. I’m not trying to criticize, but I think there’s room for improvement here. What do you suggest
我不是在批評，但我覺得這里還有改進的空間。您有什么建議？
10. I’m grateful for your assistance, but I’ve noticed something unusual. Could we take a closer look
感謝您的幫助，但我注意到有些不太尋常的地方。我們可以仔細看一下嗎？
Teen skill: While we are complaining
Be clear and specific about the problem.
Be honest about what you have experienced.
Stay calm and polite.
Pair work: pick a role and start a conversation. Use the information on page 23 to help you.
A B
You are the customer. You have one of the problems shown in the pictures below and want to make a complaint to customer service. You are the AI customer service.
Offer advice to your customer about the problem he/she has.
Pair work: pick a role and start a conversation.
Problem 1: Your new smart watch is keeping freezing.
Advice: updating the software on the watch
A: Hello, this is Li. I’d like to make a complaint about the smartwatch I bought last month. It keeps freezing randomly.
B: I’m sorry to hear that. Could you please provide your order number
A: Sure, it’s 45678.
B: Thank you. Have you tried restarting the watch or charging it fully
A: Yes, I’ve tried both, but the problem still happens. What should I do next
B: Let me check… Hmm, I recommend trying updating the software on the watch.
A: Okay, I’ll try that. But what if it doesn’t work
B: If the issue persists, please contact our technical team. We’ll send you a replacement or arrange a repair. Is that acceptable
A: Yes, thank you for your help!
B: You’re welcome. Have a nice day!
Pair work: pick a role and start a conversation.
Problem 2: Your new smart phone is keeping running out of space.
Advice: clearing out apps that you don’t need
A: Hello, this is Samantha Liu. I’d like to make a complaint about my smartphone. It keeps running out of space even though I just bought it last month.
B: I’m sorry to hear that. Could you please provide your order number
A: Sure, it’s 12345.
B: Thank you. Have you tried deleting unnecessary apps or clearing the cache
A: Yes, I’ve tried deleting some apps, but the problem still happens. What else can I do
B: Let me see… You can check which apps are using the most storage by going to Settings > Storage. Delete any apps you don’t use, and also clear the cache for apps like social media or browsers. Here’s how: Go to Settings > Apps > [App Name] > Clear Cache.
A: Okay, I’ll try that. Thank you for your help!
B: You’re welcome. Have a nice day!
Pair work: pick a role and start a conversation.
Problem 3: Your new Pad keeps falling to connect to the internet.
Advice: checking your Wi-Fi and making sure it’s connected to the right network
Pair work: pick a role and start a conversation.
A: Hello, this is Yuan. I’d like to make a complaint about my Pad. It keeps disconnecting from the WiFi, and I can’t use it properly.
B: I’m sorry to hear that. Could you please provide your order number
A: Sure, it’s 5233906.
B: Thank you. Have you tried restarting your Pad or checking the WiFi settings
A: Yes, I’ve tried both, but the problem still happens. What else can I do
B: Perhaps you can check if your WiFi address (IP address) is correct, and make sure it’s set to Automatic. Also, try forgetting the network and reconnecting.
A: Okay, I’ll try that. But what if it doesn’t work
B: If the issue continues, please contact our technical team. We’ll check if there’s a problem with your device or the network. Is that okay
A: Yes, thank you for your help!
B: You’re welcome. Have a nice day!
Homework
1. 基礎作業：完成教材配套的練習冊內容。
2. 進階作業：找出家中另一個其他的電子數碼產品，并用英語為它寫一段介紹，突出其功能、優勢和特點。
3. 拓展作業：和一位同學一起編寫一段對話，模擬客服和抱怨數碼產品有問題的顧客，進行有禮貌的抱怨投訴，并給與可行的解決方法，排練英語對話后在班級中展示。

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