資源簡介

第五練　人際交流
Ⅰ.閱讀理解
(2025·杭州高三質檢)
You hate me.You don’t even know me and you hate me.Before we’ve even spoken，you hate me.At least that’s how it feels on my end of the call as a female collections officer at a call center.
I dread the moment when I have to log on to our phone system first thing in the morning because I never know who is going to be on the other end of that call.
Sometimes it’s an easy task.The caller is pleasant and has accepted personal responsibility for their debts，and we get through the phone call with ease.Then there are the ones who call in looking for a fight，or looking for someone to blame. Through the luck of the phone system，that person is me.
I’ve had people who shout at me，call me horrible names，accuse me personally of taking their money and threaten me.Why I think it’s because I am invisible.I think I would be treated with the same level of disrespect if we were face to face.Fortunately for me，I have had years of experience in customer service，so I’m fairly rich in not letting the negative encounters bother me.
The biggest and most effective skill when it comes to the job is empathy (同感). I can appreciate the situation which the caller is in because I’ve been there.That’s why I’m good at my job—I understand what you’re going through，and I’m here to help.
Some days though，no matter how much I try to leave the stress behind when I hang up the phone，it stays with me.I may do some deep breathing，go for a quick walk or simply stick my head outside for a burst of fresh air.I do this so I don’t carry that negativity on to my next call.That next call may be a person having the worst day of their life，but I don’t want to ever be the one who makes it worse.We are all humans just trying to get by in life，which makes you and me equal.So please，the next time we talk，remember that.
【語篇解讀】　本文是夾敘夾議文。文章主要講述了作者作為呼叫中心收款員的工作不被人尊重，常受人憎惡。盡管作者也能換位思考，理解客戶，但還是希望得到平等的對待和尊重。
1.What does the underlined word “dread” in Paragraph 2 probably mean
A.Enjoy. B.Fear.
C.Expect. D.Avoid.
答案　B　[詞義猜測題。根據第一段中的“You hate me.You don’t even know me and you hate me.Before we’ve even spoken，you hate me.”和“as a female collections officer at a call center”可知，作者作為呼叫中心的收款員，在和客戶的交往中，總是受到厭惡甚至憎恨，所以每天當作者必須登錄電話系統時，作者會感到害怕，故選B。]
2.Why does the author think some callers treat her badly
A.They get angry too easily.
B.They blame her for their debts.
C.They do not see her as a real person.
D.They accuse her of taking their money.
答案　C　[細節理解題。根據第四段中的“I think it’s because I am invisible.”可知，作者認為自己沒有得到尊重是因為作者在電話的另一端，他們不把作者當成一個真實的人。]
3.Why does the author think she is good at her job
A.She can offer callers best advice.
B.She is always respected by callers.
C.She can put herself in others’ shoes.
D.She isn’t easily influenced by negativity.
答案　C　[細節理解題。根據第五段中的“The biggest and most...in because I’ve been there.”可知，作者認為自己能夠做好這份工作的原因是作者有同理心，能夠理解打電話的人所處的境地，也就是說，作者能夠換位思考。]
4.What is the author’s main purpose in writing this text
A.To call for understanding of her job.
B.To explain why she is good at her job.
C.To introduce what she is responsible for.
D.To complain about her being treated badly.
答案　A　[寫作意圖題。本文第一、二段講到了作者工作中遇到的不受尊重的場景；第三段講述作者在工作中遇到的形形色色的人；第四、五段作者分析了原因并講到了自己能夠應付的關鍵技能；再結合最后一段中的“We are all humans just trying to get by in life，which makes you and me equal.So please，the next time we talk，remember that.”可以推斷，作者寫這篇文章是為了呼吁人們尊重和理解她的工作。]
(2024·南昌高三一模)
“Sticks and stones may break my bones，but words will never harm me.” This is an old saying my fourth－grade teacher once told me.I grew up thinking as long as people didn’t physically hurt each other，hurtful words were to be tolerated, but I changed my mind after reading Linda O’Connell’s story，Two Little Words with a Big Impact. She discussed two words：“and” and “but”，and explained how “but” can be one of the most destructive words.
Then I realized I had been hurt by the word “but”，and that I had wounded others，too，by using the word thoughtlessly.For example，when I was a teacher and edited my students’ stories，I would always say their content was good，but then I would add comments such as “but you need to make your characters more realistic”. I could have said，“Your content is good and making your characters more believable will make it even better.”
In setting up guidelines for commenting on writers，I realize we need to praise each other，make helpful remarks，and then praise each other again, without using the word “but”.I remember a college professor who said，“There is no such thing as constructive criticism.Criticism is criticism.” She has now passed on，but her words remain with me always.
My fourth－grade teacher’s quote was aimed at what she thought was harmless playground teasing，but even teasing hurts.Today，we can read sad news related to many stories where people have been terribly hurt by ugly words and suffered a lot. Now I realize the importance of thinking before speaking，even to avoid seemingly unimportant words like “but”.Sticks and stones break our bones，but thoughtless words also do harm.They can leave marks for a lifetime.
【語篇解讀】　本文是議論文。文章主要討論了作者由自身經歷及思考總結出了“說話前要多思考”的道理。
5.What changed the author’s attitude to hurtful words
A.A teacher’s advice.
B.His personal experience.
C.A college professor’s words.
D.A story by Linda O’Connell.
答案　D　[細節理解題。由第一段中的“I changed my mind after reading Linda O’Connell’s story”可知，作者因Linda O’Connell的故事而改變了對傷害性語言的態度。]
6.What message does the example in Paragraph 2 convey
A.The author used “but” too often.
B.The author could tolerate criticism.
C.The misuse of “but” can hurt others.
D.Realistic characters are needed in writing.
答案　C　[推理判斷題。第二段第一句提到作者意識到，自己曾被“但是”一詞傷害到，而且自己也曾草率地用這個詞傷害到了別人。接下來作者講述了自己在給學生批閱文章時經常使用“但是”一詞的經歷，所以這一例子是用來說明but一詞的錯誤使用會給他人造成傷害的。]
7.Which words can best describe the author
A.Honest and warm－hearted.
B.Devoted and cooperative.
C.Optimistic and open－minded.
D.Caring and self－reflective.
答案　D　[推理判斷題。由第二、三段以及最后一段中的“Now I realize the importance of thinking before speaking”可知，作者從自身經歷意識到使用錯誤的語言會對他人造成傷害，以及說話前思考的重要性。由此可見，作者關心他人且善于自我反思。]
8.What is the text mainly about
A.The benefits of learning from mistakes.
B.The long－lasting effect of hurtful words.
C.The importance of using words thoughtfully.
D.The difference between physical and emotional harm.
答案　C　[文章大意題。作者通過自己錯誤使用“但是”一詞的經歷，思考并總結出說話前要深思熟慮的道理，同時告訴人們錯誤的語言也會像“棍子和石頭”一樣帶來傷害。由此可見，文章主要說明了謹慎使用語言的重要性。]
Ⅱ.七選五
(2025·湖北十校第一次聯考)
Life isn’t fair.Some people just seem blessed with the ability to effortlessly charm anyone they meet.Well，it might seem like a magical power，but in fact there are a number of factors at work.__1__ The answer is：to a large extent，yes，you can.
But first，the bad news.People initially judge each other based purely on physical appearance.With just a glimpse of a face，people make snap judgments about each other’s likeability，trustworthiness and confidence.How should we deal with this __2__ People perceive a smiling face as more trustworthy，warmer and more sociable.It sounds like common sense，doesn’t it？Smile and others will smile with you.
What other tricks might we have？__3__ Consequently，three things we can do to signal that we are not a threat are to：raise our eyebrows quickly，tilt (仰起) our heads slightly，and once again，smile.
So we’ve looked at body language，but of course what you say is hugely important too，unless you want to just stand there grinning foolishly.The golden rule of friendship is if you make people feel good about themselves，they’re going to like you.In other words，you should not talk about yourself and all your wonderful achievements.__4__
Finally，finding common ground is good for forming a connection.Charming people are particularly skilled at seeking out shared interests or experiences to bond with others.Simple things like asking where someone’s from really can open up a discussion and allow you to find areas in common.And if all else fails，you can fall back on that most British of topics：the weather.__5__
A.It can be a nice start of a conversation.
B.Instead，you need to show interest in them.
C.There’s one incredibly simple tool：your smile.
D.So，can you learn to develop superhuman charm
E.What good tricks can we employ to become charming
F.Shared interests are the key to making connections with others.
G.Our brains often survey the environment for friend or enemy signals.
【語篇解讀】　本文是說明文。文章主要介紹了四種讓人變得魅力四射的方法。
1.D　[空后的“The answer is：to a large extent，yes，you can.”表明空后應是對上文的回答，且根據回答內容“yes，you can”可知，空處應是一般疑問句，且主語是you，故選D。]
2.C　[空前問到“How should we deal with this？”(我們應該如何處理這種情況？)，故空處應該是對這個問題的回答。再結合空后的“People perceive a smiling face as more trustworthy，warmer and more sociable.”“Smile and others will smile with you.”可知，處理這種情況的方法就是微笑。]
3.G　[根據空后的“Consequently，three things we...slightly，and once again，smile.”可知，我們可以做三件事來表示我們沒有威脅：快速揚起眉毛、稍微仰起我們的頭、再一次微笑。因此對方是通過這些信息來判斷我們是敵是友。故選G。]
4.B　[空前講你不應該談論你自己和你所有的令人贊嘆的成就，故空處應講述你應該怎么做。B項“相反，你需要對他們表現出興趣。”承接上文，符合語境。]
5.A　[空前講如果其他一切都失敗了，你就可以借助于最英式的話題：天氣。空處應該講這樣做的好處。A項“這可能是一個很好的談話開始。”符合語境。A項中的“It”指代空前的“the weather”。]
Ⅲ.語法填空
(2024·廣東廣州二模)
Originating in southwest China，tea enriches and nourishes the life of Chinese people，and gives rise to a unique and profound tea culture.
Dating back to over 2，000 years ago，tea has risen above differences in diets and cultures and enjoyed worldwide 1.____________ (popular) with its unique fragrance.Since the Tang Dynasty，Chinese tea has made 2.____________ way to the world，through the Ancient Tea Horse Road and the Ancient Silk Road，3.____________(shape) different tea drinking customs and cultures along the way.After the 18th century，Chinese tea seeds 4.____________ (introduce) to India，Sri Lanka and later other countries，and now more than 60 countries are growing tea.
Chinese tea falls into six categories，5.____________ (name) green tea，white tea，yellow tea，oolong tea，black tea and dark tea，6.____________ (base) on different production methods and fermentation (發酵) degrees.7.____________ the only country in the world capable of producing and processing sixteen categories，China 8.____________ (develop) an automated and standardized way with great innovation.In 2016，China exported 271，000 tons of green tea，9.____________ quality has won world recognition.
In tea，we find art，prosperity and our journey ahead.Chinese tea culture values harmony and sincerity，10.____________ spirit that shares the same origin with the Silk Road.
【語篇解讀】　本文是說明文。文章主要介紹了源于中國西南部地區的茶文化。
1.popularity　[考查詞性轉換。此處作賓語，應用名詞，故填popularity。]
2.its　[考查代詞。此處意為“走向”，表達為make one’s way to...，此處主語為Chinese tea，應用形容詞性物主代詞，故填its。]
3.shaping　[考查非謂語動詞。此處作結果狀語，是前文“Chinese tea has made ________ way to the world，through the Ancient Tea Horse Road and the Ancient Silk Road”的自然而然的結果，應用現在分詞，故填shaping。]
4.were introduced　[考查時態語態和主謂一致。空處作謂語動詞，主語Chinese tea seeds為復數，與introduce之間為被動關系，且時間狀語為After the 18th century，此處應用一般過去時的被動語態，故填were introduced。]
5.namely　[考查詞性轉換。此處作狀語，意為“也就是，即”，故應用副詞namely作狀語，故填namely。]
6.based　[考查非謂語動詞。“以……為基礎”表達為be based on，作狀語，應用過去分詞，故填based。]
7.As　[考查介詞。此處意為“作為”，應用介詞，故填As。]
8.has developed　[考查時態和主謂一致。此處作謂語動詞，主語為China，為單數，且此處意為“已經開發了這種方式”，故含有完成時態的意義，故使用現在完成時，故填has developed。]
9.whose　[考查定語從句。空處引導定語從句，先行詞為green tea，修飾名詞quality，表所屬關系，故填whose。]
10.a/the　[考查冠詞。此處spirit“精神”為可數名詞，此處可特指“與絲綢之路相同的精神”，用定冠詞；也可以理解為作“harmony and sincerity”的同位語，解釋它是“一種精神”，且spirit以輔音音素開頭，用不定冠詞a。故填a/the。]
A篇 Para.2：log on登錄，注冊，進入　Para.3：with ease輕易，毫不費勁　Para.4：accuse v.控告，指責　disrespect n.不尊敬，失禮，無禮　fairly adv.一定地；相當地　Para.6：stick常用義：n.枝條，枯枝 v.刺穿，扎入，插入；粘，貼(某物)　文章義：v.把……放(某處)
B篇 Para.1：tolerate v.容忍　destructive adj.毀滅性的　change one’s mind改變某人的決定(或看法、主意等)　Para.2：character n.(書籍、戲劇或電影中的)人物，角色；文字；特色　realistic adj.現實主義的，寫實的　Para.3：constructive adj.建設性的；有益的；積極的　criticism n.批評　make remarks發表評論　pass on去世　
七選五 Para.1：seem/ be blessed with 賦有　at work 起作用　to a large extent 在很大程度上　effort n.努力→effortlessly adv.不費力地→effortless adj.不費力的　Para.2 glimpse n.一瞥　trustworthiness n.可信賴　perceive v.將……理解為　common sense 常識　Para.3：signal v.示意 n.信號　slight adj.輕微的→slightly adv.稍微　Para.4：grin v.露齒而笑，咧嘴笑　Para.5：common ground 共同點　be skilled at 擅長第五練　人際交流
(分值：47.5分)
Ⅰ.閱讀理解(每小題2.5分，共20分)
(2025·杭州高三質檢)
You hate me.You don’t even know me and you hate me.Before we’ve even spoken，you hate me.At least that’s how it feels on my end of the call as a female collections officer at a call center.
I dread the moment when I have to log on to our phone system first thing in the morning because I never know who is going to be on the other end of that call.
Sometimes it’s an easy task.The caller is pleasant and has accepted personal responsibility for their debts，and we get through the phone call with ease.Then there are the ones who call in looking for a fight，or looking for someone to blame. Through the luck of the phone system，that person is me.
I’ve had people who shout at me，call me horrible names，accuse me personally of taking their money and threaten me.Why I think it’s because I am invisible.I think I would be treated with the same level of disrespect if we were face to face.Fortunately for me，I have had years of experience in customer service，so I’m fairly rich in not letting the negative encounters bother me.
The biggest and most effective skill when it comes to the job is empathy (同感). I can appreciate the situation which the caller is in because I’ve been there.That’s why I’m good at my job—I understand what you’re going through，and I’m here to help.
Some days though，no matter how much I try to leave the stress behind when I hang up the phone，it stays with me.I may do some deep breathing，go for a quick walk or simply stick my head outside for a burst of fresh air.I do this so I don’t carry that negativity on to my next call.That next call may be a person having the worst day of their life，but I don’t want to ever be the one who makes it worse.We are all humans just trying to get by in life，which makes you and me equal.So please，the next time we talk，remember that.
1.What does the underlined word “dread” in Paragraph 2 probably mean
Enjoy. Fear.
Expect. Avoid.
2.Why does the author think some callers treat her badly
They get angry too easily.
They blame her for their debts.
They do not see her as a real person.
They accuse her of taking their money.
3.Why does the author think she is good at her job
She can offer callers best advice.
She is always respected by callers.
She can put herself in others’ shoes.
She isn’t easily influenced by negativity.
4.What is the author’s main purpose in writing this text
To call for understanding of her job.
To explain why she is good at her job.
To introduce what she is responsible for.
To complain about her being treated badly.
(2024·南昌高三一模)
“Sticks and stones may break my bones，but words will never harm me.” This is an old saying my fourth－grade teacher once told me.I grew up thinking as long as people didn’t physically hurt each other，hurtful words were to be tolerated, but I changed my mind after reading Linda O’Connell’s story，Two Little Words with a Big Impact. She discussed two words：“and” and “but”，and explained how “but” can be one of the most destructive words.
Then I realized I had been hurt by the word “but”，and that I had wounded others，too，by using the word thoughtlessly.For example，when I was a teacher and edited my students’ stories，I would always say their content was good，but then I would add comments such as “but you need to make your characters more realistic”. I could have said，“Your content is good and making your characters more believable will make it even better.”
In setting up guidelines for commenting on writers，I realize we need to praise each other，make helpful remarks，and then praise each other again, without using the word “but”.I remember a college professor who said，“There is no such thing as constructive criticism.Criticism is criticism.” She has now passed on，but her words remain with me always.
My fourth－grade teacher’s quote was aimed at what she thought was harmless playground teasing，but even teasing hurts.Today，we can read sad news related to many stories where people have been terribly hurt by ugly words and suffered a lot. Now I realize the importance of thinking before speaking，even to avoid seemingly unimportant words like “but”.Sticks and stones break our bones，but thoughtless words also do harm.They can leave marks for a lifetime.
5.What changed the author’s attitude to hurtful words
A teacher’s advice.
His personal experience.
A college professor’s words.
A story by Linda O’Connell.
6.What message does the example in Paragraph 2 convey
The author used “but” too often.
The author could tolerate criticism.
The misuse of “but” can hurt others.
Realistic characters are needed in writing.
7.Which words can best describe the author
Honest and warm－hearted.
Devoted and cooperative.
Optimistic and open－minded.
Caring and self－reflective.
8.What is the text mainly about
The benefits of learning from mistakes.
The long－lasting effect of hurtful words.
The importance of using words thoughtfully.
The difference between physical and emotional harm.
Ⅱ.七選五(每小題2.5分，共12.5分)
(2025·湖北十校第一次聯考)
Life isn’t fair.Some people just seem blessed with the ability to effortlessly charm anyone they meet.Well，it might seem like a magical power，but in fact there are a number of factors at work.__1__ The answer is：to a large extent，yes，you can.
But first，the bad news.People initially judge each other based purely on physical appearance.With just a glimpse of a face，people make snap judgments about each other’s likeability，trustworthiness and confidence.How should we deal with this __2__ People perceive a smiling face as more trustworthy，warmer and more sociable.It sounds like common sense，doesn’t it？Smile and others will smile with you.
What other tricks might we have？__3__ Consequently，three things we can do to signal that we are not a threat are to：raise our eyebrows quickly，tilt (仰起) our heads slightly，and once again，smile.
So we’ve looked at body language，but of course what you say is hugely important too，unless you want to just stand there grinning foolishly.The golden rule of friendship is if you make people feel good about themselves，they’re going to like you.In other words，you should not talk about yourself and all your wonderful achievements.__4__
Finally，finding common ground is good for forming a connection.Charming people are particularly skilled at seeking out shared interests or experiences to bond with others.Simple things like asking where someone’s from really can open up a discussion and allow you to find areas in common.And if all else fails，you can fall back on that most British of topics：the weather.__5__
A.It can be a nice start of a conversation.
B.Instead，you need to show interest in them.
C.There’s one incredibly simple tool：your smile.
D.So，can you learn to develop superhuman charm
E.What good tricks can we employ to become charming
F.Shared interests are the key to making connections with others.
G.Our brains often survey the environment for friend or enemy signals.
1.　　　　　　
2.　　　　　　
3.　　　　　　
4.　　　　　　
5.　　　　　　
Ⅲ.語法填空(每小題1.5分，共15分)
(2024·廣東廣州二模)
Originating in southwest China，tea enriches and nourishes the life of Chinese people，and gives rise to a unique and profound tea culture.
Dating back to over 2，000 years ago，tea has risen above differences in diets and cultures and enjoyed worldwide 1.____________ (popular) with its unique fragrance.Since the Tang Dynasty，Chinese tea has made 2.____________ way to the world，through the Ancient Tea Horse Road and the Ancient Silk Road，3.____________(shape) different tea drinking customs and cultures along the way.After the 18th century，Chinese tea seeds 4.____________ (introduce) to India，Sri Lanka and later other countries，and now more than 60 countries are growing tea.
Chinese tea falls into six categories，5.________________ (name) green tea，white tea，yellow tea，oolong tea，black tea and dark tea，6.____________(base) on different production methods and fermentation (發酵) degrees.7.____________ the only country in the world capable of producing and processing sixteen categories，China 8.____________(develop) an automated and standardized way with great innovation.In 2016，China exported 271，000 tons of green tea，9.____________ quality has won world recognition.
In tea，we find art，prosperity and our journey ahead.Chinese tea culture values harmony and sincerity，10.____________ spirit that shares the same origin with the Silk Road.
A篇 Para.2：log on登錄，注冊，進入　Para.3：with ease輕易，毫不費勁　Para.4：accuse v.控告，指責　disrespect n.不尊敬，失禮，無禮　fairly adv.一定地；相當地　Para.6：stick常用義：n.枝條，枯枝 v.刺穿，扎入，插入；粘，貼(某物)　文章義：v.把……放(某處)
B篇 Para.1：tolerate v.容忍　destructive adj.毀滅性的　change one’s mind改變某人的決定(或看法、主意等)　Para.2：character n.(書籍、戲劇或電影中的)人物，角色；文字；特色　realistic adj.現實主義的，寫實的　Para.3：constructive adj.建設性的；有益的；積極的　criticism n.批評　make remarks發表評論　pass on去世　
七選五 Para.1：seem/ be blessed with 賦有　at work 起作用　to a large extent 在很大程度上　effort n.努力→effortlessly adv.不費力地→effortless adj.不費力的　Para.2 glimpse n.一瞥　trustworthiness n.可信賴　perceive v.將……理解為　common sense 常識　Para.3：signal v.示意 n.信號　slight adj.輕微的→slightly adv.稍微　Para.4：grin v.露齒而笑，咧嘴笑　Para.5：common ground 共同點 be skilled at 擅長(共27張PPT)
高考同源熱點練
第五練　人際交流
Ⅰ.閱讀理解
(2025·杭州高三質檢)
You hate me.You don’t even know me and you hate me.Before we’ve even spoken，you hate me.At least that’s how it feels on my end of the call as a female collections officer at a call center.
I dread the moment when I have to log on to our phone system first thing in the morning because I never know who is going to be on the other end of that call.
Sometimes it’s an easy task.The caller is pleasant and has accepted personal responsibility for their debts，and we get through the phone call with ease.Then there are the ones who call in looking for a fight，or looking for someone to blame. Through the luck of the phone system，that person is me.
I’ve had people who shout at me，call me horrible names，accuse me personally of taking their money and threaten me.Why I think it’s because I am invisible.I think I would be treated with the same level of disrespect if we were face to face.Fortunately for me，I have had years of experience in customer service，so I’m fairly rich in not letting the negative encounters bother me.
The biggest and most effective skill when it comes to the job is empathy (同感). I can appreciate the situation which the caller is in because I’ve been there.That’s why I’m good at my job—I understand what you’re going through，and I’m here to help.
Some days though，no matter how much I try to leave the stress behind when I hang up the phone，it stays with me.I may do some deep breathing，go for a quick walk or simply stick my head outside for a burst of fresh air.I do this so I don’t carry that negativity on to my next call.That next call may be a person having the worst day of their life，but I don’t want to ever be the one who makes it worse.We are all humans just trying to get by in life，which makes you and me equal.So please，the next time we talk，remember that.
【語篇解讀】　本文是夾敘夾議文。文章主要講述了作者作為呼叫中心收款員的工作不被人尊重，常受人憎惡。盡管作者也能換位思考，理解客戶，但還是希望得到平等的對待和尊重。
1.What does the underlined word “dread” in Paragraph 2 probably mean
A.Enjoy. B.Fear.
C.Expect. D.Avoid.
解析 詞義猜測題。根據第一段中的“You hate me.You don’t even know me and you hate me.Before we’ve even spoken，you hate me.”和“as a female collections officer at a call center”可知，作者作為呼叫中心的收款員，在和客戶的交往中，總是受到厭惡甚至憎恨，所以每天當作者必須登錄電話系統時，作者會感到害怕，故選B。
√
2.Why does the author think some callers treat her badly
A.They get angry too easily.
B.They blame her for their debts.
C.They do not see her as a real person.
D.They accuse her of taking their money.
解析 細節理解題。根據第四段中的“I think it’s because I am invisible.”可知，作者認為自己沒有得到尊重是因為作者在電話的另一端，他們不把作者當成一個真實的人。
√
3.Why does the author think she is good at her job
A.She can offer callers best advice.
B.She is always respected by callers.
C.She can put herself in others’ shoes.
D.She isn’t easily influenced by negativity.
解析 細節理解題。根據第五段中的“The biggest and most...in because I’ve been there.”可知，作者認為自己能夠做好這份工作的原因是作者有同理心，能夠理解打電話的人所處的境地，也就是說，作者能夠換位思考。
√
4.What is the author’s main purpose in writing this text
A.To call for understanding of her job.
B.To explain why she is good at her job.
C.To introduce what she is responsible for.
D.To complain about her being treated badly.
解析 寫作意圖題。本文第一、二段講到了作者工作中遇到的不受尊重的場景；第三段講述作者在工作中遇到的形形色色的人；第四、五段作者分析了原因并講到了自己能夠應付的關鍵技能；再結合最后一段中的“We are all humans just trying to get by in life，which makes you and me equal.So please，the next time we talk，remember that.”可以推斷，作者寫這篇文章是為了呼吁人們尊重和理解她的工作。
√
(2024·南昌高三一模)
“Sticks and stones may break my bones，but words will never harm me.” This is an old saying my fourth－grade teacher once told me.I grew up thinking as long as people didn’t physically hurt each other，hurtful words were to be tolerated, but I changed my mind after reading Linda O’Connell’s story，Two Little Words with a Big Impact. She discussed two words：“and” and “but”，and explained how “but” can be one of the most destructive words.
Then I realized I had been hurt by the word “but”，and that I had wounded others，too，by using the word thoughtlessly.For example，when I was a teacher and edited my students’ stories，I would always say their content was good，but then I would add comments such as “but you need to make your characters more realistic”. I could have said，“Your content is good and making your characters more believable will make it even better.”
In setting up guidelines for commenting on writers，I realize we need to praise each other，make helpful remarks，and then praise each other again, without using the word “but”.I remember a college professor who said，“There is no such thing as constructive criticism.Criticism is criticism.” She has now passed on，but her words remain with me always.
My fourth－grade teacher’s quote was aimed at what she thought was harmless playground teasing，but even teasing hurts.Today，we can read sad news related to many stories where people have been terribly hurt by ugly words and suffered a lot. Now I realize the importance of thinking before speaking，even to avoid seemingly unimportant words like “but”.Sticks and stones break our bones，but thoughtless words also do harm.They can leave marks for a lifetime.
【語篇解讀】　本文是議論文。文章主要討論了作者由自身經歷及思考總結出了“說話前要多思考”的道理。
5.What changed the author’s attitude to hurtful words
A.A teacher’s advice.
B.His personal experience.
C.A college professor’s words.
D.A story by Linda O’Connell.
解析 細節理解題。由第一段中的“I changed my mind after reading Linda O’Connell’s story”可知，作者因Linda O’Connell的故事而改變了對傷害性語言的態度。
√
6.What message does the example in Paragraph 2 convey
A.The author used “but” too often.
B.The author could tolerate criticism.
C.The misuse of “but” can hurt others.
D.Realistic characters are needed in writing.
解析 推理判斷題。第二段第一句提到作者意識到，自己曾被“但是”一詞傷害到，而且自己也曾草率地用這個詞傷害到了別人。接下來作者講述了自己在給學生批閱文章時經常使用“但是”一詞的經歷，所以這一例子是用來說明but一詞的錯誤使用會給他人造成傷害的。
√
7.Which words can best describe the author
A.Honest and warm－hearted.
B.Devoted and cooperative.
C.Optimistic and open－minded.
D.Caring and self－reflective.
解析 推理判斷題。由第二、三段以及最后一段中的“Now I realize the importance of thinking before speaking”可知，作者從自身經歷意識到使用錯誤的語言會對他人造成傷害，以及說話前思考的重要性。由此可見，作者關心他人且善于自我反思。
√
8.What is the text mainly about
A.The benefits of learning from mistakes.
B.The long－lasting effect of hurtful words.
C.The importance of using words thoughtfully.
D.The difference between physical and emotional harm.
解析 文章大意題。作者通過自己錯誤使用“但是”一詞的經歷，思考并總結出說話前要深思熟慮的道理，同時告訴人們錯誤的語言也會像“棍子和石頭”一樣帶來傷害。由此可見，文章主要說明了謹慎使用語言的重要性。
√
Ⅱ.七選五
(2025·湖北十校第一次聯考)
Life isn’t fair.Some people just seem blessed with the ability to effortlessly charm anyone they meet.Well，it might seem like a magical power，but in fact there are a number of factors at work.__1__ The answer is：to a large extent，yes，you can.
But first，the bad news.People initially judge each other based purely on physical appearance.With just a glimpse of a face，people make snap judgments about each other’s likeability，trustworthiness and confidence.How should we deal with this __2__ People perceive a smiling face as more trustworthy，warmer and more sociable.It sounds like common sense，doesn’t it？Smile and others will smile with you.
What other tricks might we have？__3__ Consequently，three things we can do to signal that we are not a threat are to：raise our eyebrows quickly，tilt (仰起) our heads slightly，and once again，smile.
So we’ve looked at body language，but of course what you say is hugely important too，unless you want to just stand there grinning foolishly.The golden rule of friendship is if you make people feel good about themselves，they’re going to like you.In other words，you should not talk about yourself and all your wonderful achievements.__4__
Finally，finding common ground is good for forming a connection. Charming people are particularly skilled at seeking out shared interests or experiences to bond with others.Simple things like asking where someone’s from really can open up a discussion and allow you to find areas in common.And if all else fails，you can fall back on that most British of topics：the weather.__5__
A.It can be a nice start of a conversation.
B.Instead，you need to show interest in them.
C.There’s one incredibly simple tool：your smile.
D.So，can you learn to develop superhuman charm
E.What good tricks can we employ to become charming
F.Shared interests are the key to making connections with others.
G.Our brains often survey the environment for friend or enemy signals.
【語篇解讀】　本文是說明文。文章主要介紹了四種讓人變得魅力四射的方法。
1.D [空后的“The answer is：to a large extent，yes，you can.”表明空后應是對上文的回答，且根據回答內容“yes，you can”可知，空處應是一般疑問句，且主語是you，故選D。]
2.C [空前問到“How should we deal with this？”(我們應該如何處理這種情況？)，故空處應該是對這個問題的回答。再結合空后的“People perceive a smiling face as more trustworthy，warmer and more sociable.”“Smile and others will smile with you.”可知，處理這種情況的方法就是微笑。]
3.G [根據空后的“Consequently，three things we...slightly，and once again，smile.”可知，我們可以做三件事來表示我們沒有威脅：快速揚起眉毛、稍微仰起我們的頭、再一次微笑。因此對方是通過這些信息來判斷我們是敵是友。故選G。]
4.B [空前講你不應該談論你自己和你所有的令人贊嘆的成就，故空處應講述你應該怎么做。B項“相反，你需要對他們表現出興趣。”承接上文，符合語境。]
5.A [空前講如果其他一切都失敗了，你就可以借助于最英式的話題：天氣。空處應該講這樣做的好處。A項“這可能是一個很好的談話開始。”符合語境。A項中的“It”指代空前的“the weather”。]
Ⅲ.語法填空
(2024·廣東廣州二模)
Originating in southwest China，tea enriches and nourishes the life of Chinese people，and gives rise to a unique and profound tea culture.
Dating back to over 2，000 years ago，tea has risen above differences in diets and cultures and enjoyed worldwide 1.____________ (popular) with its unique fragrance.Since the Tang Dynasty，Chinese tea has made 2.____________ way to the world，through the Ancient Tea Horse Road and the Ancient Silk Road，3.____________(shape) different tea drinking customs and cultures along the way.After the 18th century，Chinese tea seeds 4.____________ (introduce) to India，Sri Lanka and later other countries，and now more than 60 countries are growing tea.
Chinese tea falls into six categories，5.____________ (name) green tea，white tea，yellow tea，oolong tea，black tea and dark tea，6.____________ (base) on different production methods and fermentation (發酵) degrees.7.____________ the only country in the world capable of producing and processing sixteen categories，China 8.____________ (develop) an automated and standardized way with great innovation.In 2016，China exported 271，000 tons of green tea，9.____________ quality has won world recognition.
In tea，we find art，prosperity and our journey ahead.Chinese tea culture values harmony and sincerity，10.____________ spirit that shares the same origin with the Silk Road.
【語篇解讀】　本文是說明文。文章主要介紹了源于中國西南部地區的茶文化。
1.popularity [考查詞性轉換。此處作賓語，應用名詞，故填popularity。]
2.its [考查代詞。此處意為“走向”，表達為make one’s way to...，此處主語為Chinese tea，應用形容詞性物主代詞，故填its。]
3.shaping [考查非謂語動詞。此處作結果狀語，是前文“Chinese tea has made ________ way to the world，through the Ancient Tea Horse Road and the Ancient Silk Road”的自然而然的結果，應用現在分詞，故填shaping。]
4.were introduced [考查時態語態和主謂一致。空處作謂語動詞，主語Chinese tea seeds為復數，與introduce之間為被動關系，且時間狀語為After the 18th century，此處應用一般過去時的被動語態，故填were introduced。]
5.namely [考查詞性轉換。此處作狀語，意為“也就是，即”，故應用副詞namely作狀語，故填namely。]
6.based [考查非謂語動詞。“以……為基礎”表達為be based on，作狀語，應用過去分詞，故填based。]
7.As [ 考查介詞。此處意為“作為”，應用介詞，故填As。]
8.has developed [考查時態和主謂一致。此處作謂語動詞，主語為China，為單數，且此處意為“已經開發了這種方式”，故含有完成時態的意義，故使用現在完成時，故填has developed。]
9.whose [考查定語從句。空處引導定語從句，先行詞為green tea，修飾名詞quality，表所屬關系，故填whose。]
10.a/the [考查冠詞。此處spirit“精神”為可數名詞，此處可特指“與絲綢之路相同的精神”，用定冠詞；也可以理解為作“harmony and sincerity”的同位語，解釋它是“一種精神”，且spirit以輔音音素開頭，用不定冠詞a。故填a/the。]
二次精讀
A篇 Para.2：log on登錄，注冊，進入　Para.3：with ease輕易，毫不費勁　Para.4：accuse v.控告，指責　disrespect n.不尊敬，失禮，無禮　fairly adv.一定地；相當地　Para.6：stick常用義：n.枝條，枯枝 v.刺穿，扎入，插入；粘，貼(某物)　文章義：v.把……放(某處)
B篇 Para.1：tolerate v.容忍　destructive adj.毀滅性的　change one’s mind改變某人的決定(或看法、主意等)　Para.2：character n.(書籍、戲劇或電影中的)人物，角色；文字；特色　realistic adj.現實主義的，寫實的　Para.3：constructive adj.建設性的；有益的；積極的　criticism n.批評　make remarks發表評論　pass on去世　
七選五 Para.1：seem/ be blessed with 賦有　at work 起作用　to a large extent 在很大程度上　effort n.努力→effortlessly adv.不費力地→effortless adj.不費力的　Para.2 glimpse n.一瞥　trustworthiness n.可信賴　perceive v.將……理解為　common sense 常識　Para.3：signal v.示意 n.信號　slight adj.輕微的→slightly adv.稍微　Para.4：grin v.露齒而笑，咧嘴笑　Para.5：common ground 共同點　be skilled at 擅長

展開更多......

收起↑